Watsonville's Finest in Quality Auto Repair

Hands down one of the best customer service experiences I have had! Jeff was knowledgeable and patient. He was willing to go above and beyond to find what I was looking for and presented options when we couldn't find exactly what I wanted. He wasn't looking to just make a sale. He wanted to be sure that I would be happy long term. Ben was always willing to jump in when Jeff wasn't available. I'll be making the 30 minute trip North to have my truck serviced by them. Do yourself a favor and don't sleep on these guys! Give them a chance to win your business. You won't regret it.

Excellent service as always. We have trusted them for many years.

Everything is always as promised and on time. Communication is effective and if there are any changes that aren't communicated at the drop off then I will receive a phone call with a follow up text. These guys are the best and I will continue to take my truck in for any service I need.

Good service, none of the frills. They generally know what they are doing, they replaced my A/C system and have had no trouble since. And all the usual maintenance for several years they have done a great job.

We recently brought our 30-year-old classic vehicle to Street Scene for an evaluation. The coolant light was flashing but we couldn't find a leak nor did the fluid appear to be low. Street Scene performed a 24-point inspection for a nominal fee and texted us photographs of their findings! The biggest issue was that the oil cooler was leaking into the coolant--in other words, a real mess. Because the vehicle is old and the milage is high, we weren't sure whether it was worth repairing. However, it's an unusual model camper van, we use in only occasionally, and we are very fond of it, so we discussed options with Jeff & Ben. They were very honest with us and worked out a plan to address the most important issue now for a reasonable sum, and take it from there. They told us they would stay in close touch and if the technician found anything major he would stop work and we could halt the repair without incurring an unreasonable expense. We agreed to that plan and a day later we had our van back and running in tip-top condition! It's quieter and full of power--it's like Street Scene shaved 15 years off the old girl. We are incredibly pleased with the quality of the service and repairs provided by Street Scene and their willingness to not only work on this quirky model but also to provide a reasonable plan of action for such an old vehicle. We look forward working with Street Scene for all our vehicle maintenance and repair needs.

Great service, reasonably priced. Vehicle in and out when they said it would be done and I would definitely recommend this place for your van or truck needs.

They installed a trailer hitch for us and did a good job. We will use them again for regular service! Glad to have found them!

Had a great experience at Street Scene, both Jeff and Ben were very professional and friendly. They diagnosed the problem with my Yukon and had it fixed in a very timely manner. Highly recommend! Thank you!

Prompt knowledgeable service.

The Service Providers and Service Technicians at Street Scene go above and beyond to provide a great quality service. I use them regularly and will continue to use them.

Special shout out to Ben and Jeff for always taking care of my vehicles whenever I bring them in for service.

I highly recommend Street Scene for anyone needing auto repair and maintenance work.

Street Scene is great -- everybody there. They've helped us hugely with our big 4WD EarthRoamer that we like to keep in tip top shape. As a woman I handle most of the interactions so I appreciate their professionalism, thoroughness and their willingness to accommodate our needs. We live in Boulder Creek and they have been willing to deliver Normus to National Truck so other aspects can be handled which saves us from the !@#$!#$ traffic between Santa Cruz and Watsonville.

Excellent technical service and outstanding customer service.

Installed new mirrors and did a great job quickly

Easy, efficient, and workmanship was excellent.

Had a pickup bed cover installed…👍

These guys are great to work with. They're fast and know their way around trucks and cars.

Street Scene has been my only choice for years to bring my enclosed auto hauler trailers for repair and upgrade. From front desk to technician they are precise, well trained and have attention to detail. From electrical to hitches they are the best in Santa Cruz County!

Street Scene On & Off Road Performance did a great job installing a hitch on our Tesla Y. From start to finish they ordered the Tesla Part, set up a time to install and finished the installation before the time of day they promised.

Friendly, thorough and good communication 👍🏼

Excellent customer service and technical knowledge.

They did a great job installing a 4 inch lift kit and 35 inch tires on my 2015 jeep JKU! Great pre-lift inspection and great communication and get the Job done quick. Overall great experience, Highly recommend Street Scene!

I needed a hitch put on my Subaru and was in a time crunch. Ben was so reliable - he kept me informed and called back when he said he would. He and Jeff were both so friendly and wonderful to deal with.

Customer service is top notch and the work was done at a top level in a timely fashion. Would recommend and would gladly give them future business when needed.

Ben was communicative throughout the process. There were no surprises despite being a complex issue

This is a great place to get your car taken care of. I have been able to get my car in right away whenever I’ve called in for my regular service or a special repair. These guys are courteous, knowledgeable, honest and friendly.

Needed our AC fixed while on vacation. Ben and his team were professional, personal, and thoroughly proficient in listening to our concerns and quickly fixing our car. Cost was completely reasonable and AC works wonderfully! We would definitely recommend Street Scene to everyone.

Great customer service, and very nice job installing the SmartCap truck shell.

Very responsive and thorough

I spoke to Jeff on the phone and he was very professional and offered to provide a complete inspection of my boat trailer. After providing a detailed report of needed work, we decided to move forward on repairs. They completed the work promptly and kept me posted on progress. When I called to check in it didn’t matter if Jeff was unavailable because Ben knew exactly what was going on, great communication, great service, fair price, and quick. I’d recommend this shop to anyone. Thanks guys for the great service!

Once again, Street Scene On & Off Road provided excellent service! Their staff are always so courteous, kind and thorough. In fact, they caught a safety issue on my trailer that had gone unnoticed by other services stations. I am grateful for their attention to detail and reasonable prices. I will be back!

Excellent work and service!

Found and solved the problem. Didn’t overcharge me for problem they were unsure of. Spent a good amount of time on my car. Thank you.

All staff are very friendly. Repairs were done as soon as possible and fixed the problems. I plan on using them again for other problems on my 2004 Ford F250. I would recommend them to anyone.

Very friendly and knowledgeable staff! I brought the part and it was installed quickly and it looks great. I will return again to street scene my all my future accessory installations. Highly recommend!

This shop advised/supplied / installed a suspension mod on short notice . Work performed was first rate . Communication on point . Thanks Ben , Jeff , and Crew . I'm going to be a loyal repeat customer . Great Shop .

I needed my horse trailer serviced, & Ben was very welcoming from the minute he picked up the phone. I got an appointment right away, and the crew at Street Scene did a fantastic job assessing what needed to be done. Ben was honest & told me that the trailer only needed some rewiring, a few lights replaced, and new tires. The old tires were 10 years old. Ben checked the battery, which was fine and said the wheels didn't need bearings or repacking. Street Scene is the best....honest, competent, & reliable. I'll be going back!

Took our double-axle, hydraulic-braked boat trailer there this week as the brakes were non-operational - on the basis of other Yelp reviews.

What a gem of a business. Prompt, professional, well-managed, priced well, thorough, clear and concise. Honestly haven't seen a better run or managed auto or trailer repair business in Santa Cruz county in 25 years of living here.

They. Are. Awesome.

Got a very thorough inspection performed (with pictures - texted to me), with diagnosis, suggested repair for the primary problem (they actually fixed while performing the diagnosis as it was related) and other suggested repairs to perform or consider performing soon. ZERO pressure to get non-urgent things done.

We were there for trailer work - but cars are most of what they do - and I won't hesitate to service my vehicles there. They also specialize in aftermarket suspension setups (street and offroad) and tow setups too.

A *complete* car/truck/trailer service and repair center, in other words. Give them a call - they're great.

Excelent service overall

Best service, most reliable, wouldn’t go anywhere else

Street scene did a terrific job servicing my trailer. Work was done on time and was done properly. Great job guys!

Nice experience, good communication. Scheduling was a great fit.

Fantastic sert

We were passing through and needed quick service on our boat trailer. They were very accommodating and had us back on the road in 24 hours.

This is the second hitch we have had installed by this company and they are excellent!

Bill and his crew are the best.

Jeff was very helpful. Great, friendly and knowledgeable guys.

Jeff and Ben gave great service, they found my part I needed and got there the next day. A great place and will be back for my trailer needs. Thank you

You guys did a very good job in my truck

Travel trailer axle replacement and tires. I was very happy with my experience. Prompt in being able to get me in, good communication and all seems to been order with the work done.

They adjusted the coil over suspension on my Cadillac CTs. They did a great job and have great service for a really good price!

Great consultants

I have never been this satisfied with any service. Ben, Jeff ,Bill and the mechanics thank you so much for all your hard work!!

Always great service and have the products we need.

Fantastic service by true professionals

Ben and the team at Street Scene took great care of my truck. They provided excellent communication and put my mind at ease with any questions I had. After the lift, wheels and tires I feel like Im driving a brand new truck!. Thanks again.

A great experience from scheduling to the actual work. Knowledgeable, friendly employees and the work was done promptly and professionally. Very pleased and happy to recommend.

Ben and Bill, as well as the techs, are the best. Took care of our 5th wheel hitch with zero issues, got us in and out and we are extremely pleased with the service and parts. Also had airbags put it to help with the suspension and they were timely, professional and did it cheaper than originally quoted and well below what we were told by other service centers.

Scheduled in for my time deadline a smooth install of a brush guard/grille and a headache rack/goalpost for my F150. They were easy to work with and did a good job.

Customer service was excellent and they fixed my electrical issue on my truck. I appreciate the detailed information on the issue and what they repaired. Would definitely recommend.

I had brakes and shocks done. What a difference new brakes make! They explained everything (with photos). The work was done in one day. I never ever knew my 4runner was gone for the day. Thank you.

Ben & Jeff were both great at picking up the phone, listening and answering questions I prepared for assistance in installing a universal CURT receiver hitch and a BAL hide-a-spare to my Jayco travel trailer . They stayed in touch re-confirming the appt date. Their staff was polite and knowledgeable. The job was done on time for a fair price.

I would definitely refer or work with them again .

Friendly with great customer service aim to please, over all great experience. highly recommended. They did a great job on the leveling lift with the new rims and tires. We are very happy customers and will be using them in the future.

Good service and kept us informed. Recommend.

I’ve used the guys at Street Scene a few different times, super nice crew, and always do a perfect job. Awesome communication with text and phone calls. I’ll definitely be back!

We had a great experience at Street Scene. They finished the job early and they saved us money!

Had a great overall experience with Street Scene. Ben was very helpful from start to finish,great communication and quality work. Highly recommend taking your whip to Street Scene.

Ben was extremely helpful and professional. I needed my low beam headlights replaced, he ordered the parts and text me the next day to set an appointment. I was and in and out in less than hour and my headlights are working great. I highly recommend Street Scene!

We were passing through and needed quick service on our boat trailer. They were very accommodating and had us back on the road in 24 hours.

Street Scene replaced the tires on my boat trailer, and then when the tires needed more inflation due to the size of the boat, Jeff came to THE BOAT RAMP to add more air!!

Can't say enough about the professionalism and customer service that this demonstrates!

great job!!

Ben and Jeff have been excellent, they've discovered critical issues on my old car trailer and brought it up to snuff, as well as installed a new suspension for my new Bronco, all with great customer service and reasonable pricing, as well as timeliness. I can't recommend them more, and will be returning to them for such work in the future. Thanks, guys, and see you on the trails!

I got a stealth hitch installed on my suv and Ben was very helpful each time I called. They had a very competitive price and followed up with the manufacturer to ensure it would fit my vehicle without any issues to the lift gate. They installed it perfectly and spent the time to show me how to use it. Super great team and would highly recommend.

Street Scene was super helpful and prompt with responses. Ben was helpful from start to finish! Their pricing was great and the work on my Tacoma was excellent! They were also extremely quick, the materials showed up about a month sooner than expected and they were able to install the rack system in less than two hours! I will be brining all my work trucks here in the future!

These guys do what it takes to get it right. They were shipped faulty turbo for my Duramax, installed it, tested it, removed it and installed another one within days. Little to no impact to my planned road trip. I told them it was too bad they had to do the job twice and eat the parts and labor costs until reimbursed by third party. They said, "we we're more upset we missed your promised delivery day by a day." Now THAT is customer service!!!

It can be hard to find a good, reliable mechanic. Street Scene came recommended from a trusted mechanic (who didn't work on diesel turbos) and they have been amazing. I trust them completely.

Great shop to work with. Ben is a great coordinator who will help plan and repairs, maintenance, or other installs. Quality work.

Excellent work and service!

Great communication and quality work when installing a new bumper, winch, and fog lights on my Bronco. Super happy with the results, and I look forward to working with Street Scene again in the future!

These guys are consummate professionals. Father and son smash with some of the best customer service I have ever got from an auto shop. Craftsmen ship was on point as well.

Excellent work and service!

I needed a gooseneck hitch installed and Street Scene made it happen quickly. I wanted the B&W turn over hitch and they got it in stock and installed within a week. Really happy they could make that happen and got me rolling with a new Rig.

I had them work on two trailers and my truck and they always do a great job!

Bill and EVERYONE at Street Scene are very helpful and polite. They always help look for the parts we need and in a timely manner. Great spot for off-road/aftermarket parts and upgrades.

Very helpful good prices definitely a place where you can find almost anything for your truck hey place where I definitely go back

Needed a trailer hitch for my RAV4 for my Kuat bike carrier. The price and the service was the best. Read reviews before I scheduled my service and wasn't disappointed.

The guys at Street scene are very polite, professional and did great work.

I wanted to get a hitch added to my car and found local places in Santa Cruz had a long lead time to get the hitch (a week) and then wanted another week to schedule the installation. I contacted street scene and they ordered my hitch that day and it was on my car two days later. Not only that but they installed it in about 2 hours so I went to the local coffee shop and came back to my new hitch. So easy and they were very responsive and friendly the whole way through. I also found there price to be the best I could find, Highly recommend these guys!

These guys know how to run a business. TOP NOTCH customer service, courteous, reliable and excellent communication. I took my horse trailer in for some routine maintenance, electrical and other TLC items. They even mounted my camera for me. I wish I could give ten stars. I really was impressed. You won't be disappointed I guarantee it. My horses are happy and safe guys. Thank you so much.

Guys are professional

Top notch service. Very friendly and professional staff. As a former auto mechanic I would diffidently recommend them. they just finished a roadmaster tow system on our Ford Escape plus they have worked on my 2015 Jeep Wrangler

Great shop, amazing service and super kind staff, thanks fellas!!!

Recommended 100%

Thank You for all your help

We just bought a new to us 2018 Subaru Forester, and needed to have a tow hitch installed. The dealership said we should have it done there (no thanks) which of course prompted my husband to search for a local place to get it done. After a quick search, he called Street Scene. we live in Gilroy so a quick trip over highway 152 is easy. Jeff was very helpful and professional, and gave us a fast quote to order the parts and told us we could get the hitch installed as soon as it came in. We ordered the part on Monday, it came in on Wednesday. We were able to schedule the installation on a day that fit our schedule. My husband brought the car in and Ben was ready and waiting to get the installation started. They quoted my husband two hours to complete the job, and it was done before that time. We are thrilled with the service and quality of work that was done, and the price was very reasonable. If we have any other automotive repair needs, Street Scene is where we will be heading to... Great job guys!

Updated review

Update: Decided to do some routine maintenance after a blown tire and had a few issues w EGR valve sticking as well as gear shifter. Because this wasn't what I brought it in for, and it took a day longer than expected, I became frustrated. However what happened was a blessing in disguise. After Google searching egr valve for my vehicle there had been a recall on similar Jeeps, and it was a common problem that can lead to many issues. They cleaned it out and sent pics. Then when I went to p/u it wouldn't go into gear. Turned out to be the previous owner spilt a cup of coffee in gear area and soaked solenoid. Never had a shifting problem in my short month owning it, however could of froze up in a much worse area. Many thanks to Ben, Tomas for the ride home, and the whole team of hard working professionals who go the extra mile for their customers.

They are easy to deal with, quick to provide service and reasonable in price. Many thanks.

Expert advice, friendly staff, and quality work. Needed hardware ordered and installed to attach my cab-over camper to my truck. Got me in quick for my appointment and had the truck done in a day when the parts got there. Happy customer

The service here is top notch. If you need anything for your truck or recreational vehicle, make Street Scene your first stop.

Bill, Ben and staff are wonderful folks and great to work with. My son had them go through his Chevy 4X4. Replace steering system, flush radiator and transmission fluids, change out tires and rims, alarm system and more. Have employed their services over the years and will continue to do so.

Update 4/11/22: I have continued to use Street Scene for my mechanical needs. I have bought a new Toyota Tacoma, and have been using them for maintenance and building it to what I want it to be. I just had them put a 3” lift on the truck for me. Ben worked with me to figure out which lift I wanted, made recommendations and came in with a fair quote. I even checked to see if pricing would be comparable if I had the work done in Salt Lake, since CA is over priced for everything, and they came in very competitive. I will continue to be a loyal customer to Street Scene. Original review sometime in 2021: Street Scene has earned my loyalty. I took my Jeep in because it had some noise in the valve train. Long story short, Street Scene located the issue, did the work, and within 30 miles of getting my Jeep back, something went wrong. I took the Jeep back explained what happened and Street Scene found that there was a seized lifter causing a bent valve. Damage was found to the cam. They could not find the cause of the issue, but considered this a warranty repair and didn’t charge anything rebuild the top end and beyond. How a business handles itself when an expensive problem comes up tells me a lot about the business. Street Scene handled this situation very professionally and I left with my Jeep feeling taken care of. I will be bringing all of my vehicles to street scene going forward.

They are professional people and help out with any problem with the vehicle. Will come back again. 👍

Coming down from the mountains ,driving near Watsonville our RV's brakes started to burn and smoke. Fortunately we consulted Yelp for a reference and went to Street Scene. Owner Bill checked our brakes as soon as we arrived and scheduled our repair for the next day, squeezing us in so we could continue our travels . It was necessarily a complete front and rear rotors and pads replacement- expensive, but done right. The work was done expertly with upgraded parts. The following day we were concerned about some burning smell on grades so we went back and Bill and crew did a complete recheck of the work for free, sending us on our way with reassurance. We would recommend Street Scene, Bill and crew to anyone in need of friendly and expert service!

Mike and Cyndy - Quincy , MA

We just bought a new to us 2018 Subaru Forester, and needed to have a tow hitch installed. The dealership said we should have it done there (no thanks) which of course prompted my husband to search for a local place to get it done. After a quick search, he called Street Scene. we live in Gilroy so a quick trip over highway 152 is easy. Jeff was very helpful and professional, and gave us a fast quote to order the parts and told us we could get the hitch installed as soon as it came in. We ordered the part on Monday, it came in on Wednesday. We were able to schedule the installation on a day that fit our schedule. My husband brought the car in and Ben was ready and waiting to get the installation started. They quoted my husband two hours to complete the job, and it was done before that time. We are thrilled with the service and quality of work that was done, and the price was very reasonable. If we have any other automotive repair needs, Street Scene is where we will be heading to... Great job guys!

Long time business located in Watsonville, CA. Bill the owner has always been a professional and their service quality is top notch

I am very satisfied with the service and quality of workmanship that I have received from Street Scene. Bill and the mechanics there are knowledgeable about a wide range of auto repair topics, take the time to explain what is needed after diagnosing a problem, give a fair estimate of the cost and will call if something changes during the process. I would recommend Street Scene to others who are looking for an good alternative to the dealership for their auto repair needs

These guys are just plain great! They ordered and installed the automatic steps on my new Jeep Gladiator WillyX. They ordered and installed a winch. They painted my winch hooks red, at my request. I had a panel light on they also fixed. No complaints. They aim to please! Excellent service!

These guys are professional, Ive never had such good communications with an auto service provider. Several text, and E-mail contacts through the process, from Drop-off through pick-up.. Very professional, and reasonable price.

Fast and easy to work with the whole team highly recommend for everyone to try them out, they got everything you need for you cars and trucks.

The Bill and his professional team @ Street Scene stepped up on not just one but three occasions to help my family out with upgrades, support and mods to our family of whips. I highly recommend the seasoned team @ Street Scene for any of your needs.

Excellent all around. A community asset. Very happy to have found. Just great.

Great service, car is running great .

Ordered a trailer hitch for. These guys are awesome

Street Scene is the best around! I’ve had three major upgrades on my 87 Suzuki Samurai and they worked extremely hard on it each time! A real pleasure to work with the whole crew! Erik, Heckter and Bill are always a pleasure to talk to and work with! From the smallest to the largest jobs I bring to them I always know I’ll get nothing but the BEST! That’s why I keep coming back to them! Thanks Street Scene!

Bill & the boys have transformed my FJ Cruiser into the baddest ride in the Nob Hill parking lot and I have a lot confidence knowing that I will not get stuck there.  The personal and professional service that you will receive, along with expert installation and competitive pricing gives Street Scenes a distinct advantage over most automotive venues.Thank you good work!

A shop with brains & heart. I drive from Scotts Valley just to have them work on my truck. I’ve never had to question any work that had to be done. Honest and really reliable. Thanks guys!

Bill and his crew are quick and reliable! I've brought my escape here a few times and they've had a quick turn around and had my car in tip top shape!

Bill was very professional and polite during our transaction, kept me up to date as product was shipped and made business very enjoyable.

I just wanted to thank you and your staff for such great service on my Ford Excursion. The new 4″ exhaust makes the truck run like a new diesel! As always you call before any work is performed and kept me informed on the progress as well.  Now days everyone is just a number and you and the staff made me feel like a customer you actually care about.

Had a special order item and Bill kept me informed every couple days on the status. When it came time for install, they did a great job. Will return for future Jeep/Truck needs.

Constant communication via email for appointment notifications. Work was performed as expected and on time.

Felt comfortable and confident that the work will be done correctly and on time. Street scenes did not let me down. Everything went smooth.

Great business. They helped with an adjustment to headlights that had been installed for my truck's prior owner three years ago. Above and beyond service.

Thanks for your attention to my vehicle. It is great to find folks that are easy to work with, who actually care about their reputation and respect their customers. Thanks again for such fair and quality service, see you on the next visit, 

It's great that you can go to a company and find a solution to replace lights. Not too many companies offer the solution Street Scene Offers. it was a little scary when it was raining and the lights were not working as effective do to the age. The new lights made a 10 times the difference to seeing at night.

These guys are one of a kind craftsmen. Not only did they take the time to help me find the best accessories for my truck, they also went to great lengths in making sure I was informed, happy, and without questions.  Thank you for the great service spanned over a couple weeks of upgrades. You all are great at what you do and set an example any can follow without worry.  I look forward to doing business in the future.  Bill runs a great shop and provides impeccable service!!

Was out wheeling with Bill and asked about some brake pads for my pickup hauling my Excavator around I needed towing brakes.  He knew right away what type and quality I needed. I had previously done research on the net and he came up with the same ones I needed.  Schedualing an appointment monday. Watsonville is a long way to drive but that knowledge and expertise means alot to me.  Let you know the rest after work is done.

I've relied on Bill and Eric for many years as my go-to shop. They are always reliable, honest and operate the shop at an expert level. Need special stuff for your ride? Bill will find it for you if it exists. In 2003 I bought a new Honda v6 coupe. It handled horribly and the lights gave up about 20 feet out. At Bills advice the suspension was completely modified and high energy lighting was installed. I still have the car, it handles and brakes like it should and night driving gives me a full view of the road. The most recent work involved replacing rear springs and shocks, wiper arms , a window register, brakes , new wheel bearings and restoring a long failed horn in my '86 Toyota 4wd pickup. I also had a difficult to diagnose problem with the engine and Bill referred me to another shop he trusted to do the work. That worked out great. Street Scene always gets the work done as quickly as possible and always at a fair price. The work quality is excellent, I've never had to return for a redo. If your looking for integrity, expertise and truly good people to repair or upgrade your car or truck, I highly recommend Street Scene without reservation.

I called three different business to get a hitch installed on my 2009 Dodge Ram.  Street Scene was the only one that had it in stock and they also had the best price. I made an appointment for the next day.  It was installed in less then 45 minutes. Bill Bray the owner was very friendly and helpful.  Eric was the person that installed it and he was very efficient and thorough in checking the electrical. I will go back when I buy side-steps and other equipment.

Excellent work. Fast service    If you. looking for quality work here is.

Great job at great price , I called Bill to ask if He can installed a hooks inside my trailer to move a Ducatis motorcycles from a client , and just like always , He said bring it on , He was busy with other jobs , but make a time for my job , He got so much knowledge and is great to count with his experience, charge me only $40.00 for the job .  Thanks Bill

I had to have a brake controller installed in my 2016 Ford Explorer to tow my travel trailer. I called the dealer and 2 other Auto Service centers. Either they were not familiar with how to install on my car or they were leery of the possible conflict with the car's computer. I took it to Bill at Street Scene. They knew exactly what to do and it was ready to go in 45 minutes. It works great. I highly recommend Street Scene

Bill at Street Scene is great.  Very knowledgeable and has always performed a flawless job ordering and installing everything exactly as I wanted it on my 2015 F-350.